Refund policy

KidsDailyRoutines.com — Digital Downloads

Effective date: April 2026

Our Promise

We stand behind everything we create. If you're not completely satisfied with your purchase, we want to make it right.

7-Day Satisfaction Guarantee

We offer a full refund within 7 days of purchase — no questions asked.

If you bought a product, downloaded it, printed it, and it simply isn't the right fit for your family — that's okay. Send us an email within 7 days and we'll refund you in full.

We believe our products work. We also believe that trust is more important than a single transaction.

How to Request a Refund

  1. Email us at support@kidsdailyroutines.com within 7 days of your purchase date.
  2. Include your order number (found in your purchase confirmation email).
  3. Let us know what you purchased and, optionally, why it didn't work for you — not required, but genuinely helpful for us.
  4. We'll process your refund within 3–5 business days. You'll receive a confirmation email once it's done.

No forms. No hoops. Just a quick email.

Important Information About Digital Products

Because our products are instant digital downloads, please be aware of the following:

  • Once a file has been downloaded, we are not able to "take it back." Our 7-day refund policy exists because we trust our customers, not because we can verify non-use.
  • Refunds are issued to the original payment method used at checkout.
  • If you purchased through PayPal, refunds are returned to your PayPal balance or linked bank account.
  • If you purchased through a credit or debit card, please allow 3–5 business days for the refund to appear, depending on your bank.

What Is Not Covered

The following are not eligible for a refund:

  • Requests made more than 7 days after the original purchase date. We are unable to process refund requests outside the 7-day window.
  • Purchases of bundled products where individual items have already been used. If you purchased a bundle and are requesting a partial refund, please contact us and we'll assess on a case-by-case basis.
  • Printed or laminated copies. Our policy covers the digital file purchase only. We are not responsible for printing costs incurred by the customer.
  • Technical issues caused by the customer's own device or printer. If you're having trouble opening, printing, or using a file, please contact us first — we'll do everything we can to help you resolve it before a refund is needed.

Having Trouble With a File?

Before requesting a refund, please reach out to us. Common issues we can help with:

  • File won't open — we can resend or provide an alternative format
  • Pages printing incorrectly — we can provide print settings guidance
  • Wrong product downloaded — we can correct the order immediately
  • Lost your download link — we can resend it at any time

We'd much rather fix the problem than issue a refund. Our support team typically responds within 24 hours on business days.

Exchanges

We do not offer product exchanges on digital downloads, as each product is a separate file. However, if you purchased the wrong product by mistake, contact us within 7 days and we'll either swap your download or apply a store credit toward the correct product.

Duplicate Purchases

If you accidentally purchased the same product twice, contact us immediately and we'll refund the duplicate charge in full — no time limit applies to duplicate purchase refunds.

Contact Us

For all refund requests, questions, or file support:

Email: support@kidsdailyroutines.com Website: www.kidsdailyroutines.com Response time: Within 24 hours on business days (Monday–Friday)

We're a small team building tools that genuinely help families. We read every email and we take every message seriously. If something isn't right, we want to hear from you.

KidsDailyRoutines.com is committed to providing high-quality, print-ready digital products for families. This policy applies to all digital download purchases made through our Shopify store.

Last updated: April 2026